Beats & Bytes Refund & Warranty Policies

General

  • 24 hour cash refund on defective used items.
  • Followed by a 30 day store credit or exchange.
  • No refund will be given if items are returned damaged, missing parts or packaging.  Must be in the same condition as when they were purchased.

Computers

  • New computer parts – usually one year with supplier.
  • 24 hour cash refund on defective refurbished computers.
  • 15 day hardware warranty.
  • Warranty does not cover software issues.

Musical Instruments

  • New instruments & parts - usually one year with supplier.
  • Used instruments – 24 hour cash refund on defective instruments.
  • Followed by 30 day store credit or exchange.

NO REFUNDS OR EXCHANGE ON GAMES, CDs OR DVDs

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