At Beats & Bytes we have been closely monitoring the Coronavirus pandemic. On Mar 19, 2020 we closed both locations to the public. During this time we have begun to regroup and plan our next steps.

 

Outlined below are some points we would like to provide clarity on:

  • Our store operations are closed to the public; however we are currently mobilizing a core group to help serve you remotely.
  • No pawns will be defaulted until at least May 3, 2020. At a point prior to May 3, 2020 we will re-evaluate the situation and provide clarity going forward.
  • No interest will be charged until at least May 3, 2020. At a point prior to May 3, 2020 we will re-evaluate the situation and provide clarity going forward.
  • At this point we are not able to issue any new pawns. We are currently assessing the situation and looking for options on how to get money to clients in need.
  • Pawns picked up before May 3, 2020 will have all interest charges waived. (You will pay simply what you borrowed to pick up your pawn)

 

Moving forward our operational plan includes but is not limited to the following:

  • Beginning Wednesday Mar 25, 2020 - We will be taking phone calls to arrange for payment and delivery of items on pawn. This service will be available Monday-Sunday 12:00pm-5:00pm at the following number: 506-652-2274
    • Payment options will include Visa/Debit/Mastercard/Visa Debit/Interac eTransfer
    • Please ensure you have the following information available:
      • Phone number delivery driver can contact you on
      • Email address
      • Mailing Address
      • Drivers License #
  • Delivery is planned for the next business day after payment clears.
  • Beginning Friday Mar 27, 2020 – We will be taking phone calls to arrange for the sale of core products. (ie. Specific cell phones, TV’s, game consoles, laptops, etc…). This service will be available Monday–Sunday 12:00pm-5:00pm at the following number: 506-652-2274.
    • These core offerings will expand over the coming weeks. We will be doing these orders over the phone or through our eBay store.

We thank you for your patience during these times as we work to ensure the safety of our staff, community, and customers while also working to fulfill our customers’ needs.

For more information on the Coronavirus please visit the Public Health Agency of Canada website https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

 

Sincerely

Graeme Anderson

Beats & Bytes

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